EPIC Nursing Education, LLC

Tutoring Services – Terms and Conditions

Effective Date: November 10, 2026

By purchasing, requesting, or participating in tutoring services offered by EPIC Nursing Education, LLC, you acknowledge and agree to the following terms and conditions.

1. Eligibility and Institutional Affiliation

To maintain professional integrity and comply with applicable institutional policies, all individuals requesting tutoring services must accurately disclose their current school, college, university, or nursing program.

EPIC Nursing Education reserves the right to decline, restrict, or discontinue tutoring services when an actual, potential, or perceived conflict of interest exists, including circumstances involving current instructional, evaluative, supervisory, or other professional relationships.

Enrollment at a particular institution does not automatically establish ineligibility. Eligibility determinations are made in accordance with applicable institutional requirements and professional responsibilities.

2. Accuracy of Information

Clients agree to provide complete and accurate information regarding their educational enrollment and institutional affiliation.

Failure to disclose relevant information or providing inaccurate information may result in cancellation or termination of tutoring services.

Clients must notify EPIC Nursing Education if their institutional affiliation changes during an active tutoring arrangement.

3. Tutoring Services and Educational Outcomes

Tutoring services are intended to supplement academic learning, strengthen nursing knowledge, develop clinical judgment, and support preparation for examinations, including the NCLEX.

EPIC Nursing Education does not guarantee specific examination scores, course grades, academic progression, graduation, licensure, or employment outcomes.

Tutoring does not replace instruction provided by an accredited educational institution.

4. Scheduling and Attendance

Tutoring sessions are scheduled based on availability and mutual agreement.

Clients are expected to attend scheduled sessions promptly and provide at least 24 hours' notice when requesting a cancellation or rescheduling.

Sessions missed without notice may be considered completed and deducted from the purchased tutoring hours.

5. Tutoring Bundles and Expiration

Prepaid tutoring bundles are valid for 30 calendar days from the date of purchase, unless otherwise specified in writing.

Clients are responsible for scheduling and using their tutoring hours within the designated period.

Unused hours expire at the conclusion of the 30-day period, except where otherwise required by applicable law or expressly authorized by EPIC Nursing Education.

Tutoring hours are nontransferable.

6. Payments, Refunds, and Eligibility Denials

Payment is required before tutoring services begin unless another arrangement has been approved.

EPIC Nursing Education reserves the right to decline tutoring requests based on eligibility requirements, scheduling availability, or professional conflicts of interest.

If payment has already been collected and services are declined before tutoring begins, the client will receive a full refund.

If a conflict of interest is identified after tutoring begins, EPIC Nursing Education may discontinue services and refund the unused portion of prepaid tutoring hours.

Other refund requests will be reviewed in accordance with applicable law and the cancellation terms communicated at purchase.

7. Academic Integrity

Tutoring services are provided for legitimate educational purposes.

EPIC Nursing Education will not complete graded assignments, examinations, clinical documentation, or other academic requirements on behalf of students.

Clients are responsible for complying with their institution's academic integrity policies.

8. Confidentiality and Privacy

Information collected during registration, including institutional affiliation, will be used to determine eligibility, coordinate tutoring services, and maintain appropriate business records.

Personal information will not be sold or used for unrelated marketing without appropriate authorization.

EPIC Nursing Education does not request or require protected patient information for tutoring purposes. Clients must remove all patient-identifying information from educational materials shared during tutoring.

9. Professional Independence

EPIC Nursing Education, LLC operates as an independent educational business.

Tutoring services are not affiliated with, sponsored by, or endorsed by any college, university, healthcare organization, licensing board, or professional institution unless expressly stated.

10. Acceptance of Terms

By submitting a tutoring request, purchasing services, or participating in tutoring, the client confirms that they have reviewed and accepted these Terms and Conditions.

EPIC Nursing Education reserves the right to modify these terms prospectively. Changes will not retroactively alter existing purchases without appropriate notice and agreement.

EPIC Nursing Education, LLC

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